Call History

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Asterisk 1.2 > Asterisk 1.2/Call History

Feature description

The feature Call History on snom phones logs three types of calls:

  • dialed calls
  • received calls
  • missed calls

Asterisk and Call History work well together, except for the following scenario: When you are working with group calls, the missing call log does not behave as expected. When you answer the call with one phone, the other phones anyhow will record that call as a missing call.

To solve this, you can either use the patch below or use a workaround for the SIP-Identity configuration in the snom phones.

Configure Asterisk

The default behavior in Asterisk does not conform to RFC 3326. To get the missing call log working as expected, you can patch Asterisk on your own risk using this Patch.

Configure snom phones

Here is a workaround for group calls. Register two identities, one for direct calls and one for group calls. For the second identity disable record_missed_calls in the web user interface under "Identity" > Tab "Login" > "Record Missed Calls". Set this option to "off". This will enable you to see missed calls, but ignore group calls answered by someone else.

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