Parking

From Snom Asterisk Portal

Contents 1 Feature description 2 Configure Asterisk 3 Configure snom phones 3.1 snom 3xx 3.2 snom m3

Feature description

This feature is very common in the US. In Europe mostly transfer is used instead, because of a strong ISDN background. Parking allows one person to put a call on hold using a special extension. Another person can pick the call up again using the same extension. If no one picks up the parked call within a certain time it will ring back to the person, which parked the call.

Configure Asterisk

First you need to enable parking in features.conf.

[general]
parkext => 700
parkpos => 701-710
context => parkedcalls

Then you need to include the context in the extensions.conf.

[my_context]
include => parkedcalls

Optionally you may add hints to monitor the parking slots.

 exten => 701,hint,park:701@parkedcalls
 exten => 702,hint,park:702@parkedcalls
 exten => 703,hint,park:703@parkedcalls
 exten => 704,hint,park:704@parkedcalls
 exten => 705,hint,park:705@parkedcalls
 exten => 706,hint,park:706@parkedcalls
 exten => 707,hint,park:707@parkedcalls
 exten => 708,hint,park:708@parkedcalls
 exten => 709,hint,park:709@parkedcalls 
 exten => 710,hint,park:710@parkedcalls

Configure snom phones

snom 3xx

1. If you want to monitor the status of the parking slots, you may add BLFs to your phone as described in Extension Monitoring.
2. Additionally you may change one function key to "parking orbit" and set number to 700.
3. To park a call just press this key.

snom m3

snom m3 does not support Call Parking. You have to dial the parking extension by hand (default: 700).